Our Community Health Centre is focused on
Helping you find your way to better health
We’re proud to offer an inclusive, welcoming, and accessible space for everyone in our community. If you have specific accessibility needs or require assistance before your visit, please let us know — we’re happy to help.
Support & Navigation
We’re Here to Help You Find Your Way
At Pictou County Community Health Centre (PCCHC), we know that navigating the health and social service system can be overwhelming. That’s why our Support & Navigation team is here — to make sure you don’t have to do it alone.
Whether you’re trying to book a medical appointment, apply for government programs, or find community support, our friendly team will help you figure out the next step and connect you with the right people and services.
What We Can Help With
Our Support & Navigation team offers one-on-one guidance for:
Booking or finding a family doctor or nurse practitioner
Filling out government forms and applications
Accessing community resources like food banks, housing programs, and mental health support
Finding transportation or mobility assistance
Connecting you with specialized care providers and local programs
Virtual Care Access
Making Virtual Health Care Easy
Accessing healthcare shouldn’t be complicated — and with Pictou County Community Health Centre (PCCHC), it doesn’t have to be. Our Virtual Care Assistance program helps you get connected to doctors, nurses, and other healthcare providers online, even if you’re not sure where to start.
If you’re new to virtual care, don’t worry — we’ll walk you through it step-by-step, making sure you feel comfortable and confident using the technology.
What We Can Help With
Our Virtual Care Navigator can assist with:
Setting up an account for virtual healthcare platforms (like Maple or VirtualCareNS)
Booking and attending online medical appointments
Troubleshooting connection or technology issues
Explaining how to use your smartphone, tablet, or computer for care visits
Providing access to private, reliable internet for your virtual appointment (if needed)
Follow-Up Care
Care That Continues After You Leave
At Pictou County Community Health Centre (PCCHC), we believe that good care doesn’t end when you walk out the door. Our Follow-Up Care service makes sure you’re supported every step of the way — after your appointment, after your referral, and until you’ve received the help you need.
We know that taking the next steps after a visit can feel confusing or overwhelming. That’s why our team follows up personally to make sure nothing falls through the cracks.
How We Support You
Our Follow-Up Care team will:
Check in after your appointment to see how things went
Confirm that referrals or prescriptions have been received and understood
Help you book follow-up appointments or additional care
Provide reminders for upcoming visits or tests
Offer help connecting to community programs or ongoing supports
Advocacy
Standing Up for Health and Community
At Pictou County Community Health Centre (PCCHC), we believe that access to good health care is a right — not a privilege. Our Advocacy service ensures that the voices of people in our community are heard and that barriers to care are addressed head-on.
From helping individuals speak up about their personal health needs to working alongside organizations and government, our team is dedicated to making real, lasting change in Pictou County’s health system.
What Advocacy Means to Us
Advocacy is about more than raising concerns — it’s about creating solutions. We focus on: